The first steps taken after a traffic accident matter for health, preserving evidence and supporting compensation claims. The process involves more than repairing vehicle damage. Depending on the incident, injuries, loss of earning capacity, loss of financial support, diminution in vehicle value and insurance cover may also need to be considered.

What should you do at the scene and immediately afterwards?

• If anyone is injured, notify the emergency services and the police or gendarmerie.
• Record the accident report, driver and vehicle details and insurance policies.
• Photograph the vehicles and road conditions from several angles.
• Keep witnesses’ contact details and preserve any available camera footage.
• Retain medical reports, treatment records, invoices and records showing an inability to work.

What claims may arise?

Depending on fault and the loss sustained, claims may concern repair costs, diminution in vehicle value, loss of use of the vehicle, treatment costs, loss caused by temporary or permanent incapacity for work, and non-financial damages. The claim may be directed against the driver, vehicle operator, insurer or another party responsible in the circumstances.

Why do the documents matter?

Compensation is not assessed solely on the accident report. The damage file, garage and expert records, medical documents, income details and assessment of fault must be considered together. Missing documents or late submission may make a claim harder to assess.

Each accident should be assessed on its own facts, including the parties involved, fault, loss and the scope of insurance cover.

This article provides general information and does not constitute legal advice on a particular case.